Conditions of Use

GENERAL CONDITIONS OF 69MANIA RETAIL

The general sales conditions set out below are for electronically purchase of products and services. The sales purchase agreement agreed between the customer and 69mani will be regulated by and construed in accordance with the Law.

 

OWNERSHIP OF THE SITE

69mania.com website (hereinafter the Site) is owned by Anna Lisa Rotondo with registered office at Via corree di sotto 61 - 80016 Marano di Napoli (NA) and is aimed at selling products online via the internet at www.69mania.com.

 

ACCEPTANCE OF TERMS OF SALE

  1. By placing an order following the instructions provided on the Site, you declare that you have read all the information provided during the various steps required and necessary for the purchase and accept the general conditions of sale and payment described below and the specific characteristics of the product purchased and this is in order to fully satisfy the conditions laid down in Articles 4, 5, 52 and 53 of Legislative Decree No. 206/2005.
  2. These general conditions of sale as well as the conditions regarding the method of delivery and payment of goods purchased, are an integral part of the sales contract concluded between the customer and 69mania. Therefore 69mania invites you to carefully read these general conditions of sale, in print or otherwise to keep a copy.

  3. It is strictly prohibited to enter false data or of third parties in the registration process required to provide you with the procedure for the execution of this contract. 69mania reserves the right to prosecute any violation or abuse in order to protect the users.

 

HOW TO PURCHASE – ACCEPTANCE OF THE ORDER

  1. The customer can buy the products on the website accessible at www.69mania.com as described in the relevant information sheets.
  2. When the purchase is made, the customer has the option to choose the mode of delivery and payment of the product. The acceptance of the order by 69mania is confirmed by sending an e-mail and/or text message to the number indicated in the order and/or to the email address communicated by the customer at the time of the registration to site. 69mania reserves the right, at its sole discretion, to not process the order.
  3. The Customer committs to verify the correctness of the data in the order confirmation email and promptly notify 69mania of any errors or omissions. The order confirmation email contains the following data: number and date of the order, the product/s, quantity, price, type of payment chosen, cost of transport, the total order amount, email address.

 

PRICES

All prices listed on the Site are prices to the public and, therefore, VAT (22%) is included. Product prices may change without notice and are valid at the time of purchase.

 

PAYMENTS

The payment of the purchased products and their shipping costs will be paid by the customer when the order is completed, by using one of the following ways:

  • PAYMENT IN CASH: cash only up to the amount of € 999.99 directly to the courier on the delivery of goods. The courier needs to get the exact amounts and there is no return of the change.

  • PAYMENT BY CREDIT CARD: Visa, MasterCard, American Express, VISA prepaid cards. In case of payment by credit card, financial information (card number, expiration date, etc.) are automatically handled by the secure server of Paypal, so that neither 69mania or third parties may have access to them.

  • PPAYMENT BY BANK TRANSFER: the bank details to make the transfer will be notified to you by email and/or SMS after placing your order. The bank transfer must be made before shipment of the goods. If payment should not be made within 7 working days after receiving the bank details, the order will be automatically canceled.

     

SHIPPING AND DELIVERY

The shipment of the purchased goods will respect the order in which requests are received. The shipping and delivery at the address indicated by the Customer in the order form will be done via express courier throughout Italy and in the countries indicated. The courier will respect, in the delivery of the purchased goods to the customer, standard time schedule for the delivery.

 

LEGAL AGE

www.69mania.com is a web site which sells products, clothing and accessories for adults. Buying products from 69mania the customer declares to be over 18 years. If the customer is not of legal age 69mania will not accept the order.

 

RIGHT OF WITHDRAWAL

According to and within the limits of art. 64 and subsequents of Legislative Decree no. 206/2005, the consumer is entitled to rescind the purchase contract for any reason, if not satisfied. The customer can exercise this right by communicating his will to withdraw by filling out the RMA form available on the website www.69mania.com. This procedure will generate a code (RMA) to be shown with all the shipping information and outside the package.

The right of withdrawal may be exercised no later than 14 working days from receipt of goods. If the RMA number would not be shown on the package, the customer will not be entitled to a refund of the amount due. Upon receipt of the goods with the indication of the RMA number, 69mania will verify the integrity of the same and refund the customer excluding shipping costs. Warning! The right of withdrawal does not apply to: custom-made goods; audiovisual products or sealed software opened by the consumer (for example a sealed DVD); newspapers, magazines and periodicals; clothing without the original packaging, as well as underwear without their original packaging and/or worn; objects and accessories whose use involves contact with secretions and mucus membranes, where it is established that they have come into contact with MUCOSAE OR LIQUID BODY (for example, ball gags, dildos, vibrators, etc.) or not in theri original packaging and/or used; items on offer and end the series.

Moreover, the right of withdrawal cannnot be exercised in the event that the item is not returned in the condition of complete integrity, such as in cases of: the original packaging (we recommend that you keep the original packaging of the product at least until the expiry of the period for the exercise of withdrawal), the absence of integral elements of the product (accessories, cables, instruction manuals etc); damage of the product for reasons other than transportation; non standard state of conservation of the product.

 

REFUNDS

If the Customers, for whatever reason, wants to return, wholly or partly, the goods, they are entitled to be refundund of the price paid for the product purchased. We are charged to the customer the delivery charges and the mark rights. A refund equal to the value of the goods properly returned, excluding shipping costs, will be made within 30 days according to the payment method chosen at the time of purchase (bank transfer, PayPal, etc). Note that the fees relating to the various methods of payment will be subtracted from the total to be refunded. In the absence of shipping costs due to promotional initiatives, they will be subtracted from the total to be refundeda ccording to the following scheme: in the case of advance payment (bank transfer, credit card, paypal) the cost will be charged € 4.90; if paying with cash the cost will be charged € 6.90; if paying with cash by appointment the cost will be charged € 12.90. The cost, however, may vary according to the size and weight of the package. The shipment of the goods to be returned must be addressed to: 69mania viale colli aminei 72 80131 Napoli.

package. The shipment of the goods to be returned must be addressed to: 69mania viale colli aminei 72 80131 Napoli. The package should contain the good with the original packaging withby all its parts and must be accompanied RMA NUMBER OUTSIDE OF THE PACKAGE. The only costs incurred by the customer will be those relating to the shipment of the pack.

 

EXCHANGE ITEMS

The customer, no later than 14 working days of receipt of goods, can exchange all or part of the goods purchased on the Site. The goods exchange can only take place for the following reasons: Faulty Goods (see the section below about this topic); The article is to be exchange for the size; The article was mistakenly purchased; You want to replace the item with an other. The exchange can be requested by completing the RMA form found on 69mania.com site. This procedure will generate a code (RMA) to be shown with shipping information outside the package. If the RMA number would not be shown on the package, the customer will not be entitled to the return of the goods. Upon receipt of the goods with the indication of the RMA number, 69mania will verify the information supplied by the customer and ship the new item at the above mentioned conditions. Returns must be received at our office no later than 15 days after the notice of willing to change the goods. 69mania recommends using a courier that allows to track the package since it is not liable for the loss of the pack itself. Used products where the original package appears broken or damaged will not be exchange. The goods returned as faulty will be verified by 69mania staff. If the object is faulty, it will be replaced and shipped for FREE. In case the object is not faulty, the customer must also paid the shipping costs for returning the item. In all other cases (step 2, 3, 4) SHIPPING COSTS will be CHARGED TO THE CUSTOMER.

The shipment of the goods to be returned must be addressed to: 69mania viale colli aminei 72 80131 Naples. The package should contain the good with the original packaging and complete in all its parts and must be accompanied BY RMA NUMBER SHOWN OUTSIDE THE PACKAGE.

 

RULES APPLICABLE TO THE CONTRACT

For all matters not expressly provided and regulated in the present conditions of sale, it applies the Italian law on the subject.

 

COMPLAINTS AND GUARANTEES

Products purchased on the Site are subject to the rules, when applicable, referred to D. L. 2.2.2002 n. 24 (Gazetta Ufficiale no. 57, 8.3.2002) about sales contracts and guarantees for consumer goods and, to the extent not provided for therein, the specific provisions regarding the Civil Code. Therefore, all products purchased on www.69mania.com are covered by the legal guarantee of two years as indicated in the Consumer Code (Legislative Decree no. 206 of 6 September 2005). Under Articles 128 to 135 of the Consumer Code, consumers have the right to obtain from the seller free repair or replacement of products that present a lack of conformity within 24 months of the date of delivery. The defect must be notified within 2 months of discovery. This warranry will apply to products that present lack of conformity and/or failures not evident at the time of purchase, provided that the product is used properly and with diligence and in accordance with its intended use. The guarantee will not be applicable in case of negligence and carelessness in the use and maintenance of the product. The warranty is personal and will apply only to the original buyer, being restricted to direct customers and not to dealers, retailers, etc. All returns will be tested and will be returned at your expense if you do not present faults and whether it will be found normal operation.

The request will be processed only if on the returned package will be visible THE RMA NUMBER and it contains the original bill of 69mania as required by law. The deadline to report any transport damages to 69mania is 8 days from receiving the good. For any further information and any complaint you can contact the Customer Service. Customer only are entitled to the application of the legal guarantee under the Consumer Code, i.e. individuals who have purchased a product for use outside of a trade, business or profession. Therefore, invoices with VAT registration of a business or a professional will not give access to rights under the legal guarantee.

 

LIMITATIONS OF LIABILITY

69mania can not be consider responsible for loss or damage experienced by the Customer due to delays, slowdowns and interruptions in the electronic commerce service or due to delays in the execution of the purchase order or because of failure to perform the same, if the delay, slowing, stopping, and the failures are caused by an impediment beyond its control, which could not reasonably have foreseen the consequences of which could not be avoided or overcome.

 

AMENDMENTS TO THE CONDITIONS OF SALE

The conditions contained in this document may be modified in accordance with rule of law without notice and will be valid erga omnes on the date of publication on the website: www.69mania.com .

 

PRIVACY

Personal details provided by the Customer during the order and/or requests for information are collected and processed (with communication to third parties only if this is strictly necessary, i.e. courier) in order to meet customer requirements. These data will also be used for institutional purposes, connected or instrumental our company, to comply with legal obligations; For reasons of operational and management; To facilitate checks the progress of relations with customers; For purposes of operational and strategic marketing; Personal data will not be provided under any circumstances and no license to third parties. 69mania guarantees its customers the respect of rules on the processing of personal data covered by the Privacy Code of the legislative decree 196 of 30.06.03.

The data controller is: 69mania via corree di sotto 61 80016 Marano di Napoli (NA).

NB: proceding to make the order and/or requesting information gives tacit consent to the processing of personal data according to the legislative decree 196 of 30.06.03.

 

JURISDICTION

Prejudice to the application of the mandatory provisions of law established to protect the consumer, any dispute related to these general conditions of contract is under the exclusive jurisdiction of the Court of Naples.